The RTE Player failed today during the afternoon's sporting action, leaving fans tuning in for the Leinster hurling final between Galway and Kilkenny or the World Cup last 16 clash of Spain and Russia immensely frustrated.
It is the second time in less than 24 hours that an issue arose on the player. On both occasions, the official Twitter feed confirmed they were investigating the matter.
We are aware of an issue that is affecting some users' live streams, we are investigating.
— RTÉ Player (@RTEplayer) June 30, 2018
We are investigating an issue that is currently impacting on some some users' live streaming.
— RTÉ Player (@RTEplayer) July 1, 2018
It is not the first time the service has experienced streaming issues. During the final round of Group F World Cup games, viewers were once again left disappointed as the player crashed.
RTE Player never seems to have any streaming issues playing the ads - only the live football. Strange that.
— Ronan Murphy (@swearimnotpaul) June 30, 2018
RTE player not working AGAIN! Anyone else or just me?
— PJ Gallagher (@pjgallagher) July 1, 2018
RTE Player getting lots and lots of complaints. Just doesn’t work for many big matches (incl Spain-Russia right now). pic.twitter.com/qRdvTP8L7G
— Adrian Weckler (@adrianweckler) July 1, 2018
Cracking coverage of #leinsterhurlingfinal @RTEplayer 🙄 pic.twitter.com/gF7bBS06vD
— Liam G (@wp_rathead) July 1, 2018
RTÉ Player is Ireland’s shame
— Gavan Casey (@GavanCasey) July 1, 2018
In late 2009, RTE began to load the RTE player with programmes. The service combines live broadcasting with previous broadcasts from the last 21 days. They had recently advertised the service as offering viewers the possibility to watch every World Cup game on the player.
When contacted by Balls.ie, RTE said the following: "due to a technical issue earlier, RTÉ Player was temporarily unavailable. Coverage was restored as soon as possible.”
As for the sporting action, Galway and Kilkenny played out a tense draw while Russia and Spain went to penalties.
